THE MUSIC CELLAR FAQ 2025-2026

Q. Does this website have all the information I need?

A. Yes! It has the lessons we teach, the prices we charge, how to contact us the fastest, our address, the hours we're open, the starting ages we recommend for different instruments, the history of the company, the owners/staff with pictures, our Sept-June calendar, how to register, how to work for us, our policies and more. Why did we post all of that? Is there anything worse than a company's website with zero information that makes you contact them for info? You're busy! We simply want to make it easy for you to choose TMC, register for lessons and we can get on doing what we do best: teaching music!

 

Q. How long are lessons? How often?

A. Lessons are 30 minutes in length and occur once a week at the same day and time. They are private lessons. We do not offer group lessons outside of our ROCK U. band program.

• Our lesson year is September to June (students can start at anytime up to May long weekend)

• We do not offer summer lessons or camps as we are closed July and August

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Q. How can I pay?

A. We prefer payment via e-transfers but you can also pay with cheques. We do not accept credit card or cash.

• e-transfer email: themusiccellar.payment@gmail.com

  • When you submit your e-transfer please include the student's first and last name on the memo to ensure we apply it to the correct account​

• Cheques payable to: The Music Cellar​​​​ dated for first lesson date

  • Please date post-dated cheques for the first of the month

  • Cheques can be left in the black cheque box on the wall in the waiting room of TMC​

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Q. Can I call or stop in to TMC to inquire about lessons?

A. We are By Appointment Only. This website provides our lesson hours, days, pricing, staff info and the instruments we teach. Please email us as it is the fastest way to reach us for any reason. ​Our phone is for outgoing staff calls only, it is not monitored to take calls.

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Q. How long will I be on the waiting list?

A. As openings become available we go down our list of pre-registered students waiting for a spot, but of course we need to have a time that suits their availability. The more availability you have in your schedule might enable you to get a lesson spot faster than someone who can only attend on a certain day at a certain time. 

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Q. What instruments do you teach? Lesson? Trial Programs?

A. We offer professional, 30 minute weekly private instruction in: Guitar | Drums | Piano | Voice | Bass | Ukulele | Music Theory. Any instrument we teach is offered in a 6 Week Intro Program and you must remain on that instrument for the 6 weeks. Please note trials can only be taken once on an instrument and cannot be repeated. Hour lessons available upon request and subject to availability. 

 

​Students can take lessons on multiple instruments but must register for each instrument. They will not learn drums one week, guitar the next, piano the next etc. They will attend lessons on the same instrument with the same teacher at the same time every week for 30 minutes. ​

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Q. How do I continue my lessons after the 6 Week Trial period?

A. If students wish to continue, they will remain with the same teacher, day and time as their trial period. Students will be pro-rated into our monthly billing cycle at this time and will be required to pay the $35 registration fee per lesson slot at this time.

 

Q. How much are lessons at The Music Cellar (Sept 2025-June 2026)?

A. 

• 30 minute Regular lessons are $89 monthly present or absent Sept–June ($890 ÷ 36 lessons per year = $24.72 per lesson prorated amount)

• 6 Week Trials are $125 present or absent

• Half Year Tuition is $445 (Sept to Jan) and $445 (Feb to June) | Payable Sept 1st and Feb 1st absent or present

• Full Year Tuition is $890 | Payable Sept 1st absent or present

• ROCK U. programs absent or present: Pricing TBD

 

Q. If I only had 2 lessons in December, why am I paying a full month? 

A. Tuition is $890 for our 10 month year (Sept to June). You are paying our tuition amount pro-rated over 10 months. That rate is not based on 4 lessons per month. Some months you may have more lessons, some months you may have fewer lessons. If you join TMC at any point throughout the year, you are pro-rated into our monthly billing cycle of $89, submit registration fee and your first month of regular lessons (perhaps after a 6 week trial) will reflect a different payment amount and then the following month your lessons will be $89 monthly. ​

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Q. When are lesson payments due?

A. If you are paying monthly, lesson payments are due on the 1st of each month (Sept to June). Half year lump sum payments are due Sept 1st and Feb 1st of the lesson year. Full year lump payments are due Sept 1st but can be made at any time if a student has started after September (amount will be pro-rated).

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Q. What is your policy in regards to missed lessons?

A. As explained on our Policies page, students can reschedule one missed lesson per term provided at least 24 hours notice is provided: 

• TERM 1: Sept to Jan (Make Up Week TBD end of Term 1)

• TERM 2: Feb to June (Make Up Week TBD end of Term 2)

• NEW: Make Up Lessons will be scheduled to a date at the end of each term and may not occur during the regular lesson year.

• Students who start in Term 2 are allowed one rescheduled lesson

• Make Up lessons are also subject to our 24 hour cancellation policy. Please provide 24 hours notice to reschedule a make up lesson

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Q. Do you offer a Leave of Absence?

A. Private Lesson Students are allowed one Leave or Absence (once per school season) if they need to miss 2 to 4 consecutive lessons due to a vacation, illness or other extenuating circumstances. A Leave of Absence request should be communicated via email to TMC. Leaves of Absences are not available for the ROCK U. program.

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Q. What is your withdrawal policy to stop lessons?

A. The Music Cellar requires two week written notice (email) to withdraw from lessons. Any additional payments or lesson refunds will be processed and prorated at our 30 minute lesson rate of $24.72.

 

Q. Do you offer online lessons?

A. TMC no longer offers online lessons as of Mar 1st, 2025.

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Q. Do you offer in-home lessons?

A. All lessons are provided at The Music Cellar as we do not provide classes outside our studio. 

 

Q. Do you offer Rock Band groups?

A. Yes, we offer unique ROCK U. band programs. ROCK U. registration is now closed as enrolment is full for our 2025-2026 Season.

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Q. Do you provide Free Wifi?

A. We do not provide our Wifi password as it is strictly for the use of our teachers during lesson times. 

 

Q. Does The Music Cellar rent instruments?

A. The Music Cellar has ended its rental instrument programs. We recommend renting from Long & McQuade to ensure you're using a quality instrument with a warranty and purchase option.

 

Q. Do I need an instrument to take lessons?

A. Yes. A quality instrument at home will improve learning and encourage playing. 

 

Q. Do you have group lessons? Can I take lessons with my child?

A. We do not offer group lessons outside of ROCK U as everyone learns at a different pace. 

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Q. Can I attend the lessons and sit in with my child?

A. We politely recommend that students of all ages attend the lessons on their own. Parents can sit nearby or in the waiting room. 

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