THE MUSIC CELLAR FAQ
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Q. What instruments do you teach? Lesson length? Trial Programs?
A. We offer professional, 30 minute weekly private instruction in: Guitar | Drums | Piano | Voice | Bass | Ukulele | Music Theory. Any instrument we teach is offered in a 6 Week Intro Program (Please note trials can only be taken once on the same instrument ex. One student cannot do two guitar trials, but they could do a guitar and drum trial etc.
Q. What is the best way to reach TMC?
A. Emailing is the fastest way for any reason: lesson inquiries, cancellations, questions, payment info etc.
Q. What is your policy in regards to missed lessons?
A. As explained in our Policies 2023-2024 PDF, students can reschedule one missed lesson per term provided at least 24 hours notice is provided:
TERM 1: Sept to Jan
TERM 2: Feb to June
Q. I can’t make my lesson this week, can I reschedule to a weekend?
A. Our teachers have limited availability and packed schedules while they are at TMC, with some only teaching one day. It is impossible for them to reschedule to another day as they may have employment or commitments elsewhere. It is therefore very important you pick a day/time for lessons when you are sure no other conflicts will arise. As mentioned above, we understand things happen and have allowed for 2 reschedulings per year (one each per term).
Q. Does The Music Cellar rent instruments?
A. Yes! We have drums, guitars and keyboards for rent. They are all subject to availability and can be rented for 6 Week Intro Programs or for the entire year if you’d prefer. If something happens to your instrument during the rental (broken string, drum head etc) just let us know and we’ll fix it at no charge to you. As long as it’s normal wear and tear, it will be covered.
Q. Do I need an instrument to take lessons?
A. Yes. A quality instrument at home will improve learning and encourage playing.
Q. My child isn’t practicing enough. What should I do?
A. Playing a musical instrument takes dedication and commitment but it’s important to recognize that a student’s interest in their instrument will ebb and flow over time. It is extremely important to be encouraging at all times. We recommend speaking to the teacher regarding practicing expectations and if your child isn’t playing as much, to see if some learning material can be introduced to increase interest.
Q. Do you offer Rock Band groups?
A. Yes, we offer 7 unique ROCK U. programs for ages 9 to adult. ROCK U programs are for performers (concerts) and even non-performers (no concerts). Information (programs, pricing etc) can be found at www.rocku.ca
Q. Do you have group lessons / can I take lessons with my child?
A. We do not offer group lessons outside of ROCK U as everyone learns at a different pace. Learning with your child or two siblings learning together has a very limited life span as one student usually outpaces the other within a short period of time.
Q. Can I sit in on my child’s lesson?
A. We have found having a parent involved in the lesson tends to incresae performance anxiety and pressure on the student, so we respectfully ask that you do not.
Q. I need to speak with my child’s teacher. Can I do this after their lesson?
A. We certainly encourage communication between teacher and parent but respectfully ask that you either arrange to come in a few minutes before the end of the lesson or arrange another time to communicate as sometimes these discussions can be lengthy and cause delayed start times with other lessons throughout the day/evening.
Q. When are lesson payments due and what are the amounts?
A. If you are paying monthly, lesson payments are due on the 1st of each month (Sept to June). The amounts are as follows:
Regular lessons are $82 monthly Sept – June ($820 ÷ 37 lessons per year = $22.16 per lesson prorated amount)
6 Week Trials are $110
Half Year Tuition is $410 (Sept to Jan) and $410 (Feb to June) | Payable Sept 1st and Feb 1st
Full Year Tuition is $820 | Payable Sept 1st
ROCK U. programs are different amounts and you will be informed of the amount and payment schedule
Q. What payment options do you accept?
A. We currently accept the following payment methods:
e-transfers payable to: email@example.com
post-dated cheques dated for the 1st of each month & made payable to: The Music Cellar
We do not currently accept Credit, Debit or Cash
Q. Does The Music Cellar offer performances, recitals, concerts etc?
A. Yes! Students have the opportunity to participate in our Spotlight concerts (piano/drum/guitar/vocal/ukulele/bass recitals) as well as ROCK U concerts (must be in ROCK U to participate) and our year end ROCK U FEST where student bands are fomed. ROCK U FEST is a separate program available for 8 years to Adults and starts in Spring (late May/ early June). Students stop their regular lessons during this time and go into groups. Students may also choose to do our Spotlight Recital and continue in lessons or simply remain in lessons and not perform.
Q. What is ROCK U. Rock Band Evolved?
A. ROCK U is an evolution of our popular Showcase Program and replaces Showcase entirely. For more information visit www.rocku.ca