THE MUSIC CELLAR FAQ 2024-2025
FREQUENTLY ASKED QUESTIONS
Q. Can I stop in to TMC to inquire about lessons?
A. As we are currently at capacity we ask that you submit a registration form. There is no financial obligation and you will NOT be placed on an active e-mail, regular mail, text or phone list. We are By Appointment Only. This website provides our hours, days, pricing, staff info and the instruments we teach.
​
Q. What instruments do you teach? Lesson ? Trial Programs?
A. We offer professional, 30 minute weekly private instruction in: Guitar | Drums | Piano | Voice | Bass | Ukulele | Music Theory. Any instrument we teach is offered in a 6 Week Intro Program and you must remain on that instrument for the 6 weeks. Please note trials can only be taken once on an instrument and cannot be repeated. Hour lessons available upon request and subject to availability.
​
Students can take lessons on multiple instruments but must register for each instrument. They will not learn drums one week, guitar the next, piano the next etc. They will attend lessons on the same instrument with the same teacher at the same time every week for 30 minutes.
​
Q. What is your lesson year?
A. The Music Cellar begins lessons the week after Labor Day in September (see calendar in September for exact dates) and lessons last 10 months until around the third week of June. TMC is not open in July or August for lessons.
Q. How much are lessons at The Music Cellar (Sept 2024-June 2025)?
A.
-
30 minute Regular lessons are $87 monthly present or absent Sept–June ($870 ÷ 36 lessons per year = $24.17 per lesson prorated amount)
-
6 Week Trials are $120 present or absent
-
Half Year Tuition is $435 (Sept to Jan) and $435 (Feb to June) | Payable Sept 1st and Feb 1st
-
Full Year Tuition is $870 | Payable Sept 1st
-
ROCK U. programs absent or present are $125 per month (1 hour weekly) and run from September to March.
Q. If I only had 2 lessons in December, why am I paying a full month?
A. Tuition is $870 for our 10 month year (Sept to June). You are paying our tuition amount pro-rated over 10 months. That rate is not based on 4 lessons per month. Some months you may have more lessons, some months you may have fewer lessons. If you join TMC at any point throughout the year, you are pro-rated into our monthly billing cycle of $87 and your first month of regular lessons (perhaps after a 6 week trial) will reflect a different payment amount and then the following month your lessons will be $87 monthly.
​
Q. What payment options do you accept?
A. We currently accept the following payment methods:
-
e-transfers payable to: themusiccellar.payment@gmail.com
-
post-dated cheques dated for the 1st of each month & made payable to: The Music Cellar
-
We do not currently accept Credit, Debit or Cash
Q. What is the best way to reach TMC?
A. Emailing is the fastest way for any reason: lesson inquiries, cancellations, questions, payment info etc. We are By Appointment Only.
​
Q. When are lesson payments due?
A. If you are paying monthly, lesson payments are due on the 1st of each month (Sept to June). Half year lump sum payments are due Sept 1st and Feb 1st of the lesson year. Full year lump payments are due Sept 1st but can be made at any time if a student has started after September.
​
Q. What is your policy in regards to missed lessons?
A. As explained in our Policies 2024-2025 PDF, students can reschedule one missed lesson per term provided at least 24 hours notice is provided:
-
TERM 1: Sept to Jan
-
TERM 2: Feb to June
-
Students who start in Term 2 are allowed one rescheduled lesson
-
Make Up lessons are subject to our 24 hour cancellation policy. Please provide 24 hours notice to reschedule a make up lesson
Q. Do you offer online lessons?
A. Now that the pandemic is over, we recommend attending ALL lessons in person. If online lessons are being requested frequently, we will work towards finding another time that mutually works so you can attend in person. Please make every attempt to attend your lesson in person for the 2024-2025 season. We are greatly reducing the usage of online lessons in 2025.
​
Q. Do you offer in-home lessons?
A. All lessons are provided at The Music Cellar as we do not provide classes outside our studio.
Q. Do you offer Rock Band groups?
A. Yes, we offer unique ROCK U. band programs. Our ROCK U. programs are currently at capacity.
Q. Does The Music Cellar rent instruments?
A. The Music Cellar has ended its rental instrument programs. We recommend renting from Long & McQuade to ensure you're using a quality instrument with a warranty and purchase option.
Q. Do I need an instrument to take lessons?
A. Yes. A quality instrument at home will improve learning and encourage playing.
Q. Do you have group lessons / can I take lessons with my child?
A. We do not offer group lessons outside of ROCK U as everyone learns at a different pace.
​